Company Tests/Test Library May Show Incomplete Results

Incident Report for Secureframe

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 12:20 PST

Update

The remediation is nearing completion. This status will be updated when complete.
Posted Feb 06, 2025 - 11:48 PST

Update

Most data has been restored at this time, and we estimate full restoration within the next 2 hours.
Posted Feb 06, 2025 - 10:51 PST

Update

Remediation is still in progress. Overall the application is operational.
Posted Feb 06, 2025 - 09:29 PST

Monitoring

We are currently remediating this issue, and users should start seeing more tests data, and can manually refresh tests in the app as needed.
Posted Feb 06, 2025 - 08:41 PST

Update

We are continuing to work on this issue.
Posted Feb 06, 2025 - 08:21 PST

Identified

Some data in Company Test and Test Libraries may not be showing in the application. We have a mitigation strategy in place and are updating data now.
Posted Feb 06, 2025 - 07:41 PST
This incident affected: Web Application.